Answers
Answers every question
Opening hours, pricing, facilities and court types. Players get instant, accurate answers, whenever they ask.
AI sales-agent
Hey I’m Ace
Ace, the 24/7 AI sales-agent that lives inside WhatsApp and knows your club inside out - availability, pricing, court types, and more. Players ask, Ace answers, and sends a checkout link ready to book.
Your front desk on WhatsApp
Ace connects to a WhatsApp number dedicated to your club and knows it inside out.
Books
Books from live availability
Ace suggests and creates bookings based on live availability from your Nettla system.
Sells
Sends a checkout link
Players get a secure Nettla checkout link to complete and pay for their booking there and then.
- Courts, matches, coaching and memberships
- Payment goes through Nettla checkout
From hello to booked
One conversation, start to finish.
Today
Hello, I’m Ace, the digital receptionist at Racket Center, Newcastle 👋
Happy to help with a court, a match, coaching, or a membership?
Any indoor courts free tonight?
Today
Hello, I’m Ace, the digital receptionist at Racket Center, Newcastle 👋
Happy to help with a court, a match, coaching, or a membership?
Any indoor courts free tonight?
Yes 🎾 Tonight’s open slots:
- 6:30–8:00pm: Centre Court
- 8:00–9:00pm: Court 3
£32/hour peak, all indoor and covered. Want me to book one?
Today
Hello, I’m Ace, the digital receptionist at Racket Center, Newcastle 👋
Happy to help with a court, a match, coaching, or a membership?
Any indoor courts free tonight?
Yes 🎾 Tonight’s open slots:
- 6:30–8:00pm: Centre Court
- 8:00–9:00pm: Court 3
£32/hour peak, all indoor and covered. Want me to book one?
Centre Court, 6:30–8pm please.
Perfect! Here’s your checkout to confirm Centre Court, 6:30–8pm tonight 👇
Why clubs switch Ace on
Built to give your team time back.
Never sleeps
Ace answers whenever players message, not just when the desk is staffed.
Less admin
Everyday questions and bookings are handled without your team.
More bookings
Instant answers and a checkout link mean fewer missed opportunities.
More time on court
Your staff spend more time with players, building community.
One assistant for every club
Running more than one site? Ace works for each of them.
- Operates independently for each club under your company
- Keeps brand communication consistent across every club
- Shares information about events, activities and promotions
- Sends secure checkout links through Nettla
Try it
Ask Ace
Pick a question to see how Ace replies. These are example conversations for a demo club, Racket Center.
Questions players ask
Racket CenterAce · AI sales-agentToday
Hello, I’m Ace, the digital receptionist at Racket Center, Newcastle 👋
Happy to help with a court, a match, coaching, or a membership?
Any indoor courts free tonight?
Yes 🎾 Tonight’s open slots:
- 6:30–8:00pm: Centre Court
- 8:00–9:00pm: Court 3
£32/hour peak, all indoor and covered. Want me to book one?
Centre Court, 6:30–8pm please.
Perfect! Here’s your checkout to confirm Centre Court, 6:30–8pm tonight 👇
Clubs that run on Nettla
With rich, actionable data, powerful coaching features and best-in-class user experience, Nettla gives us the power to build an efficient business and a thriving padel community.
Rupert TaylorFounder & CEO, Smash Padel Group
The transition to Nettla has been seamless, both for our existing players with wallets as well as new players.
Harry KnoxCo-founder and Club Manager, Pulse Padel Group
Migration of 13 clubs to Nettla and uses many of the multi-club features built for large operators
The upgrade to Nettla has resulted in less admin and more time on court with our players.
Jack HazelwoodHead of Padel, Padel Shift Our move from another booking platform to Nettla has been seamless from start to finish, I would highly recommend their services.
Jo PowlsonClub Manager, Sundridge Norfolk Padel wanted to get more out of their data, as well as improving the player experience in the mobile app
Related releases
All releases
Meet Ace - your club's AI sales-agent
Introducing Ace, Nettla’s new AI-powered sales-agent that connects directly to a WhatsApp number dedicated for your club. Ace helps players with everything from general questions to real-time bookings, all while managing payments through secure Nettla checkout links. With Ace, clubs can now automate everyday player interactions and sales, saving staff hours of time while ensuring players get instant, accurate responses.
Additional items at checkout
You can now sell add-ons directly during the checkout flow; such as balls, drinks, rental rackets, club merchandise, or anything else you want to offer alongside your bookings.
Public matches to find new players
We’re excited to introduce public matches, a brand-new way for your players to connect, compete and enjoy more time on court whilst giving you full visibility and control as a club.
Ready to meet Ace?
Book a 30-minute call and we’ll show you Ace answering for your club.